What to do when someone dies

What do I do when my loved one passes?

Kniowuibng what to do when your loved one passes away can be tricky. This is even more so the case when they pass away in a hiospital, a nursing home or unexpectedly.

Affinity Funerals outlines the processes that are undertaken when a loved one passes away in a hospital, a nursing home, at their home or unexpectedly.

Where to start

When someone dies at a hospital

When your loved one passes away at a hospital, it can be confusing figuring out the next step. If you have chosen Affinity Funerals for your funeral service, the attending practitioner or doctor will release to us the relevant paperwork for us to start organising paperwork and arrange the funeral service.

We than arrange to transport your loved one into our care at our own mortuary facility.

Death at an aged care facility

The attending practitioner or aged care doctor will release the relevant paperwork to enable us to start the funeral arrangements.

Most nursing homes do not have a mortuary or holding facility. We need to be notified straight away or our details left with the nursing home stating affinity funerals as the nominated funeral director so we can transport your loved one to our mortuary facility.

Death at home

The attending practitioner or doctor will need to issue us a death certificate as soon as possible. We will then transport your loved one into our care and start the funeral arrangements.

If the attending doctor cannot do arrange a death certificate as soon as necessary, your loved one’s passing will become a coroner’s case.

Unexpected death

When a death cannot be confirmed, is sudden or accidental, the police will be notified immediately. They will then arrange for the person who has died to be transferred to the coroners mortuary.

Once the coroner has completed the examination, they will notify us so we can take your loved into our care.

In some instances, there may be a slight delay depending on the coroner.

Affinity Funerals liaise with the coroner on your behalf while planning the funeral service

For more information, please contact us on the number below